Ovwerall - Policy

Overall is intended to be a focused, welcoming and professionally coached training environment. The studio should be treated as a shared space where safety, respect, cleanliness, privacy and purposeful training come first.

This Policy applies to clients, youth participants, parents/guardians, visitors, trainers, contractors and anyone else using or entering the studio with permission.

Treat everyone with courtesy and respect, regardless of experience, ability or training level.

No bullying, harassment, intimidation, threatening behaviour, discriminatory conduct or abusive language.

Respect personal space and allow other clients to train without unnecessary interference.

Follow reasonable instructions from trainers, particularly instructions relating to safety.

Overall may ask a person to leave where their behaviour creates a safety, security or serious disruption concern.

Attend only during your agreed booking or an authorised opening period.

Use the designated entrance and follow access instructions.

Do not enter staff/admin, storage or restricted areas unless authorised.

Do not permit unauthorised persons to follow you into the studio.

Keep access routes, doors and emergency exits clear.

Keep equipment and personal belongings organised so that training routes remain clear.

Do not unnecessarily occupy equipment when other clients are waiting.

Return equipment to its designated position where requested.

Use controlled technique and appropriate loads rather than attempting to impress or compete with others.

Ask the trainer if you are unsure how to use equipment.

Use each item only for its intended purpose.

Do not drop, throw or misuse equipment unless the equipment and exercise are specifically designed for that purpose.

Do not modify, dismantle, repair or relocate fixed equipment without authorisation.

Report damaged, loose, unstable or malfunctioning equipment immediately.

Do not use equipment marked or identified as out of service.

Deliberate or reckless damage may result in reasonable recovery of repair/replacement costs, subject to applicable law.

Use loads appropriate to your current ability and the exercise being performed.

Secure weights and attachments correctly before starting an exercise.

Use collars, safety bars, J-hooks and other safety features where appropriate and as instructed.

Do not walk through another person’s lifting area or working zone.

Trainers may change an exercise, load, range of motion or technique where necessary for safety.

Wear suitable training clothing and footwear.

Use clean indoor footwear where required.

Use towels and wipe equipment as requested.

Keep personal hygiene to a reasonable standard for a shared training environment.

Do not train when you are knowingly contagious or unwell in a way that could reasonably put others at risk.

Keep your health and injury information accurate and tell the trainer about relevant changes.

Tell the trainer immediately about chest pain, faintness, unusual dizziness, severe shortness of breath, significant pain or another concerning symptom.

Stop an exercise if you believe continuing is unsafe and inform the trainer.

Do not feel pressured to continue because another person is training at a higher level.

Trainers may pause or stop a session when safety requires it.

Follow the Overall Fire Emergency & Evacuation Procedure.

When an alarm sounds or evacuation is instructed, leave promptly using the nearest safe exit.

Do not collect bags, phones or equipment before evacuating.

Do not re-enter the premises until authorised.

Never block fire exits, alarm points, extinguishers or escape routes.

Report smoke, fire, damaged electrical equipment or another serious hazard immediately.

Report accidents, injuries, near misses and unsafe conditions to the trainer as soon as possible.

Trainers should follow the Overall Incident / Accident Procedure.

Cooperate with reasonable requests for information needed to record and investigate an incident.

Do not interfere with evidence or equipment involved in a serious incident unless necessary for immediate safety.

Youth Training is available only within the designated age range and programme arrangements.

Parent/guardian consent and relevant health/emergency information must be completed before participation.

Young people must remain within designated training areas and follow trainer instructions.

Trainers may modify, pause or stop exercises to maintain safety.

Attendance should be recorded so that the group can be accounted for in an emergency.

Collection/leaving arrangements must follow the parent/guardian consent form.

Promotional photography/video requires the appropriate consent.

Parents/guardians should provide accurate contact, emergency, health and collection information.

Changes to relevant information should be communicated promptly.

Parents/guardians should not interrupt coaching unless there is a genuine safety or welfare reason.

Any concern about a young participant should be raised with the responsible trainer.

Compression Therapy is a non-medical recovery service.

The relevant consent and contraindications form must be completed where required.

Follow instructions for fitting, positioning, pressure/settings and session duration.

Report pain, numbness, significant discomfort, dizziness, unusual swelling or other concerning symptoms immediately.

Overall may stop or refuse a session where use appears unsuitable or unsafe.

CCTV may operate for safety, security, incident management and protection of people and property.

CCTV is separate from promotional photography/video.

Access to recordings is restricted and handled in accordance with the applicable CCTV/privacy arrangements.

Do not obstruct, cover, tamper with or interfere with cameras or recording equipment.

Clients should respect the privacy of other people using the studio.

Promotional photography/video is subject to separate consent.

Do not deliberately photograph or record another client without appropriate permission.

Do not publish identifiable footage of another client without appropriate consent.

Parents/guardians must provide the required consent for promotional use involving a young person.

Keep phones on silent or an appropriate setting during coached sessions.

Do not use a phone in a way that distracts you from safe exercise.

Do not record other clients without appropriate permission.

Do not place devices where they create trip or equipment hazards.

Water and suitable non-alcoholic drinks are permitted where they do not create a safety or hygiene issue.

Food should normally be kept outside training areas unless specifically permitted.

Alcohol and illegal drugs are not permitted on the premises.

Do not attend or train while impaired by alcohol, recreational drugs or any substance/medication that makes participation unsafe.

Smoking and vaping are not permitted inside the studio. Naked flames, candles and other unauthorised ignition sources are not permitted.

Clients remain responsible for their belongings.

Do not leave valuables unattended.

Keep bags and clothing in the designated area where available.

Hand lost property to a trainer rather than removing it from the studio.

Unclaimed items may be retained, returned, donated or disposed of under a reasonable lost-property process.

Place rubbish in the appropriate bins.

Report spills immediately.

Do not leave plates, dumbbells, kettlebells, attachments or other equipment where they create trip hazards.

Help maintain the standard of cleanliness expected in a professional training environment.

If you require reasonable assistance or an adjustment to participate safely, please discuss this with Overall in advance where possible. Any arrangement will be considered in light of the premises, service and safety requirements.

Do not share access codes, keys or other security information.

Do not allow unknown persons to enter behind you.

Report suspicious behaviour, lost keys/access devices or security concerns promptly.

Do not interfere with locks, alarms or security systems.

Training relationships should remain respectful and professional.

Sexual, threatening, discriminatory or otherwise inappropriate conduct is not acceptable.

Trainers and clients should maintain appropriate communication and boundaries inside and outside the studio.

Depending on the circumstances, a breach may result in a verbal instruction, written warning, temporary suspension, cancellation of a booking or termination of access. Serious safety, violence, harassment, deliberate damage or other serious conduct may justify immediate action. Any action will be proportionate to the circumstances and subject to applicable law.

Overall may update this Policy where reasonably necessary due to changes in the premises, equipment, services, safety arrangements, operations or legal requirements. The current version should be made available to clients.

This Policy should be read together with the Overall Terms & Conditions, Fire Emergency & Evacuation Procedure, Incident / Accident Procedure, relevant health/consent forms, Photography & Video Consent, Youth Parent/Guardian Consent, Compression Therapy Consent and applicable Privacy/CCTV documentation.

Overall PT Studio
Email: __________________________________________
Telephone: ________________________________________
Address: __________________________________________

DOCUMENT CONTROL

Item

Details

Document

Studio Policy

Business

Overall PT Studio

Version

2.0

Effective date

____________________________

Review date

____________________________

Approved by

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